Working with key contributors within the organization, the existing workflow and processes are mapped, support systems are evaluated, and stakeholders are interviewed for their candid assessment of what works and what doesn’t. A comprehensive review of the process maps, system effectiveness, and contributor feedback is completed to determine what changes are needed to develop an efficient workflow.
A recommendation is compiled which may include process reengineering, systems integration, staffing suggestions, and outsourcing options. An implementation timeline and methods to monitor and measure success may also be included.